Frequently Asked Questions
General Questions
We provide comprehensive interior solutions including Interior Design, Remodeling/Refurbishment, Electrical Works, Plumbing Works, and Paint & Interior Finishing. We offer these services individually or as a complete package, making us your one-stop solution for all interior needs.
We specialize in corporate offices, commercial spaces, retail establishments, and institutional facilities. Whether you’re setting up a new office, renovating an existing space, or transforming a commercial environment, we have the expertise to deliver exceptional results.
We are based in Kenya and primarily serve clients across East Africa. We have successfully completed projects in various locations and are happy to discuss projects outside our typical service area.
House 36 Solutions Limited was established with a vision to transform ordinary spaces into extraordinary environments. We have built a strong reputation through our unwavering commitment to quality, attention to detail, and deep understanding of our clients’ unique needs.
We offer a comprehensive, integrated approach with all services provided in-house—eliminating the hassle of coordinating multiple contractors. Our client-centric approach, proven track record of on-time delivery, premium materials, and commitment to quality set us apart. We don’t just create beautiful spaces; we design functional environments tailored to your specific needs.
Project Process & Timeline
Our process follows four key phases: (1) Consultation – We assess your space and understand your requirements; (2) Design Development – We create detailed layouts, 3D visualizations, and material selections; (3) Execution – Our skilled team brings the design to life with quality construction and installations; (4) Handover – We conduct thorough quality checks and provide complete documentation and warranties.
Project timelines vary depending on scope and complexity. A small office fit-out might take 4-8 weeks, while larger remodeling projects could take 2-4 months. During our initial consultation, we’ll provide a detailed timeline specific to your project.
Yes, we understand that business needs sometimes require quick turnarounds. We have experience managing urgent projects and can mobilize our team efficiently. Contact us to discuss your specific timeline requirements.
We work carefully to minimize disruption to your operations. We can schedule work during off-hours, weekends, or in phases to ensure business continuity. Our project managers coordinate closely with you to develop a schedule that works for your organization.
Absolutely. Our project managers provide regular progress updates and are available to address any questions or concerns throughout the project. We believe in transparent communication and keeping you informed every step of the way.
Quotations & Pricing
Simply fill out our online quotation form with your project details, or contact us directly via phone, email, or WhatsApp. We’ll review your requirements and provide a detailed quotation within 24-48 hours.
Initial quotations and consultations are typically provided at no cost. For complex projects requiring detailed site assessments or extensive design work, we’ll discuss any applicable fees upfront.
We need details about the project type, location, estimated size, preferred timeline, services required, and a description of your specific needs. Floor plans, photos, or reference images are helpful but not required for an initial quotation.
Our quotations are comprehensive and itemized, breaking down costs by service category, materials, and labor. We ensure transparency so you understand exactly what you’re paying for.
We work with various budget ranges and can suggest options to achieve your goals within your financial constraints. During the quotation process, we’ll discuss priorities and identify where adjustments can be made if needed.
Payment terms are typically structured in phases aligned with project milestones. Specific terms will be outlined in your project contract and may vary depending on project scope and duration.
Interior Design Services
Yes, we create detailed 3D visualizations that allow you to see and experience your space before construction begins. This helps you make informed decisions and refine the design to perfectly match your vision.
Absolutely. Our interior design service includes furniture selection, space planning, and optimal placement to ensure functionality and aesthetic appeal. We can work with your existing furniture or source new pieces.
Yes, we carefully consider your brand identity, organizational culture, and visual standards when developing design concepts. We ensure the space reflects who you are as an organization.
Yes, we plan for scalability and flexibility. We can design modular spaces, incorporate adaptable furniture systems, and plan infrastructure that accommodates future expansion or reconfiguration.
We work collaboratively and welcome your feedback. If the initial concept doesn’t meet your expectations, we’ll refine and revise it until you’re completely satisfied. Your approval is required before we move to the execution phase.
Remodeling & Refurbishment
Yes, we specialize in phased renovations that allow business continuity. We can work in sections, during off-hours, or develop a schedule that minimizes disruption to your daily operations.
Yes, our refurbishment services include addressing structural issues such as damaged walls, leaking roofs, ceiling repairs, and other underlying problems that affect your space’s integrity and functionality.
Absolutely. We excel at transforming dated spaces into modern, functional environments. We can update finishes, reconfigure layouts, upgrade systems, and completely reimagine how your space works.
Remodeling scope varies by project but can include structural repairs, layout reconfiguration, electrical and plumbing upgrades, new finishes, lighting updates, painting, and complete aesthetic refreshes.
We conduct comprehensive space assessments to identify areas needing repair, update, or redesign. We’ll provide recommendations and work with you to prioritize based on needs, budget, and desired outcomes.
Electrical Works
Yes, all our electricians are certified professionals with extensive experience in commercial and institutional electrical work. They undergo continuous training and stay current with electrical codes and safety protocols.
We provide complete electrical system design and installation, lighting systems, power outlets, data and communication cabling, emergency lighting, backup power systems, electrical upgrades, troubleshooting, repairs, and ongoing maintenance.
Absolutely. All our electrical work strictly adheres to local electrical codes and regulations. We use only high-quality materials, follow proper installation procedures, and conduct thorough testing before handover.
Yes, we assess existing electrical capacity and design upgrades to accommodate increased loads, additional equipment, or new technology requirements. We ensure proper load distribution and circuit protection.
Yes, we offer ongoing maintenance services to ensure your electrical systems continue operating at peak performance. Regular maintenance helps identify and address potential issues before they become problems.
Plumbing Works
Yes, our plumbers are certified professionals with expertise in commercial plumbing systems. They bring years of experience and execute all work with precision and attention to detail.
We provide complete plumbing system design and installation, water supply lines, drainage systems, sanitary fixtures, kitchen facilities, specialized plumbing requirements, system upgrades, leak repairs, and maintenance services.
Yes, all our plumbing work fully complies with local building codes and health regulations. We test all systems thoroughly before handover to ensure proper function and safety.
Yes, we diagnose and repair issues such as leaking pipes, poor water pressure, drainage problems, and inefficient fixtures. We focus on long-term solutions that prevent future issues.
We understand plumbing issues can disrupt business operations. Contact us directly for urgent plumbing needs, and we’ll mobilize our team as quickly as possible to minimize downtime.
Painting & Interior Finishing
We work with premium, low-VOC paints that are environmentally friendly and safe for indoor environments. We offer various paint types and finishes—from standard emulsions and glosses to specialized coatings.
Yes, our team provides expert color consultation. We help you select palettes that align with your brand identity, create the desired atmosphere, and complement your overall interior design.
Surface preparation is critical to quality results. We thoroughly clean surfaces, repair imperfections, fill cracks and holes, sand, and apply proper primers to ensure optimal paint adhesion and a flawless finish.
Yes, we can match specific colors to align with your corporate branding or design preferences. Provide us with color specifications, and we’ll ensure accurate matching.
With proper surface preparation and quality materials, interior paint typically lasts 5-10 years or longer, depending on traffic, environmental conditions, and maintenance. We use durable paints designed for commercial environments.
Yes, beyond standard painting, we offer decorative techniques, texture applications, protective coatings, and custom finishes for feature walls and accent areas.
Materials & Quality
We use only premium materials from reputable manufacturers. We never compromise on quality, as it directly impacts the longevity, appearance, and performance of your space.
Yes, we welcome your input on material and brand preferences. We can work with your specified materials or provide recommendations based on quality, budget, and project requirements.
We source materials both locally and internationally, selecting the best options based on quality, availability, cost-effectiveness, and project specifications.
We inspect all materials upon delivery and during installation. If any damage or defects are identified, we replace them immediately at no additional cost to you.
Warranties & Aftercare
Yes, we stand behind our work with comprehensive warranties. Specific warranty terms vary by service type and will be detailed in your project contract.
Our warranties typically cover workmanship and defects in installation. Material warranties are provided by manufacturers. We’ll clearly explain what’s covered when we hand over your completed project.
Absolutely. Our commitment extends beyond project completion. We remain available for ongoing support, address any concerns, and provide maintenance guidance to ensure your space continues to perform effectively.
Contact us immediately if you notice any issues. We’ll assess the situation and address it promptly in accordance with our warranty terms and commitment to client satisfaction.
Yes, we can arrange ongoing maintenance services for electrical systems, plumbing, and general upkeep. Contact us to discuss customized maintenance plans for your facility.
Still Have Questions?
If you don't see your question answered here, we're happy to help!
Get In Touch
Phone: +254 711 734 168 +254 707 492 112
Mobile/WhatsApp: +254 711 734 168 +254 707 492 112
Email: General Inquiries: info@house36.co.ke Quotations: info@house36.co.ke Projects: info@house36.co.ke
Website: https://house36.co.ke
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